Refund policy

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

In the same condition as received
Unworn or unused
With tags
In its original packaging
Accompanied by a receipt or proof of purchase

How to Start a Return

To initiate a return, please email us at service@kahnsjewelry.com.

Once your return request is approved, we will provide instructions on how to return your item.

Please send your return to:
10th Floor, 225 Peachtree St, Atlanta, GA 30303

Items sent back without prior authorization will not be accepted.

Return Shipping Costs

Customers are responsible for return shipping costs
If the item is defective, damaged, or incorrect, we will cover the return shipping cost
No restocking fees will be charged

Damages and Issues

Please inspect your order upon arrival.
If the item is damaged, defective, or incorrect, contact us immediately at service@kahnsjewelry.com so we can resolve the issue promptly.

Non-Returnable Items

We do not accept returns for:

Perishable goods (food, flowers, plants)
Custom or personalized items
Personal care goods (beauty products)
Hazardous materials, flammable liquids, or gases
Sale items
Gift cards

If you have questions about your item, please contact us.

Exchanges

The fastest way to exchange an item is:

Return the original item
Place a new order after your return is approved

Refunds

We will notify you once we have received and inspected your return.

If approved:

Refunds will be issued to your original payment method
Processing time: within 10 business days

Please note:

Your bank or credit card provider may take additional time to process the refund
If more than 10 business days have passed after approval, contact service@kahnsjewelry.com